Remember – if you have sent us an email query or had past contact with us even if you didn’t sign up for a trial just do a password reset as above. It will save you time!
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If you're trying to buy another membership as a gift then sign in with your usual details first.
If you're not sure how to proceed then you can get in touch via the live chat, email us at firstname.lastname@example.org, or phone us on 0161 873 8788.
Your chosen event falls outside your current membership period but don’t panic.
Simply select a membership package that will still be active on the date of the event then continue with this booking as planned (and any others that take your fancy).